Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, while maintaining consistent taste and presentation standards.

• Greet customers in a friendly and welcoming manner, providing exceptional customer service at all times.

• Take customer orders accurately and efficiently, and handle cash transactions or operate the POS system.

• Maintain a clean and organized workspace, including coffee preparation areas, equipment, coffee condiment stations, and dining areas.

• Follow proper food safety and sanitation procedures to ensure the safety and well-being of customers and colleagues.

• Stay up to date with coffee industry trends, including new blends, brewing methods, and flavor profiles, and make recommendations to customers.

• Assist in restocking inventory, tracking supplies, and placing orders as needed.

• Collaborate with team members to ensure smooth operations and contribute to a positive work environment.

• To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control

• Portrays a positive friendly and professional attitude at all times, always smiles and greets guests warmly and genuinely

• Provides professional and exceptional food and beverage service

• Properly executes closing procedures

• Completes closing side work for specific table sections

• All other tasks and duties as assigned

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about 25 pounds)
• Must be able to work a flexible schedule, including weekends and holidays

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