Call Center Representatives Wanted Job at UNIVERSAL FIDELITY, LP, Houston, TX

Vjloa1ZyajRUbjVoSXpPbTlpSnUxZGlnN0E9PQ==
  • UNIVERSAL FIDELITY, LP
  • Houston, TX

Job Description

Job Opportunity: Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094

Full-Time Position Positions on site

Tuesday-Saturday 8am-6pm central time. This is not a remote position.

We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!

Are you a problem-solver who loves talking to people? Are you dependable? Do you thrive in a fast-paced environment and enjoy helping others? We want you to join our team!

What You'll Be Doing:

  • Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
  • Managing customer accounts, including processing payments and resolving billing issues.
  • Finding solutions for customer problems and escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and transactions.
  • Offering excellent customer service with a friendly and professional attitude.

What We're Looking For:

  • Excellent communication skills—both verbal and written.
  • A problem-solver with a positive, can-do attitude.
  • Ability to stay calm and focused during busy situations.
  • Previous experience in a call center or customer service role is a plus but not required!
  • Basic computer skills and a willingness to learn.
  • Background and drug test are required. (THC no included)

Why You’ll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

If you’re ready to bring your A-game to a role that offers both challenge and reward, apply now! We can’t wait to meet you!

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Job Tags

Full time, Local area

Similar Jobs

Acti-Kare Responsive In-Home Care - Bellevue

Midday HCA/ CNA Needed Job at Acti-Kare Responsive In-Home Care - Bellevue

 ...Competitive Pay: $21.00 - $23 per hour for HCA and CNA caregivers* Flexible Working Hours*...  ...manner* Outstanding communication, time management and interpersonal skills*...  ...high as 40 per weekJob Types: Full-time, Part-timePay: $21.00 - $23.00 per hour... 

Umicore Catalyst USA

Bookkeeping Assistant / Finance Assistant(Remote) Job at Umicore Catalyst USA

 ...audits. You will work closely with our senior accountants and finance managers to ensure that all...  ...are recorded accurately and in a timely manner. This position offers the flexibility...  ...love to hear from you. Join us and be a part of a team that values integrity, collaboration... 

AACI

Adult Counselor Job at AACI

The Behavioral Health Counselor is responsible for providing direct behavioral health services in home, clinic, and field setting to adults...  ...is essential to the function of this job. The job requires travel up to 25% of the time. Physical requirements The physical... 

Supercuts

Hair Stylist Job at Supercuts

 ...Supercuts is Hiring Hair Stylists! Do What You Love. Love What You Do. Our salon is looking for talented hairstylists who are passionate about cutting hair and making their clients look great! Our team is dedicated to exceptional customer service and building up a large... 

Komar Industries - York

Customer Success Specialist Job at Komar Industries - York

 ...We are seeking a motivated and detail-oriented Customer Success Specialist to join our team in the Heavy Equipment Recycling Industry...  ...production, external installation teams, sales, logistics and service departments to ensure alignment and that customer expectations...