Job Description

Job Title: Operations Analyst

Location: Pennington, NJ 08534 - Hybrid

Duration: 12 Months (Temp to Hire)

Pay Rate: $35/Hr on W2 Without Benefits

Job Description:

• The Institutional Retirement Payroll, Benefits, and Disbursements Team within WMO is responsible for payroll and benefits processing, money movement, participant-level maintenance and tax reporting support for 401(k) Defined Contribution, Non-Qualified Deferred Compensation (NQDC), Institutional Trust and Custody, Defined Benefit and Health Benefits Solutions (HBS) products.
• The Employee Benefit Trust Disbursements (EBT) Team facilitates the processing of pension payment disbursements, payee maintenance updates, reconciliation, tax reporting/testing, money movement, and deceased payment recoveries. Products supported include Institutional Trust & Custody.
• This Transaction Management Ops Analyst is responsible for complex transaction and fulfillment processing, including the movement of assets into and out of accounts.

• Reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures.
• Job expectations include handling operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
• This candidate must have excellent communication and client management skills to maintain positive client relations. This candidate must be a self-starter, who is able to work in a fast-paced dynamic environment. They must possess initiative and desire to enhance client satisfaction through timely and accurate implementations for our product.

• Highly organized
• Self-starter attitude and demonstrates initiative
• Ability to multi-task and handle multiple projects in a short time period
• Exceptional attention to detail and the ability to hold others accountable without direct supervision
• Flexibility with ability to handle a variety of tasks and projects independently
• Strong written and verbal communication skills; able to influence/challenge and negotiate to keep all parties engaged in the process
• Proven ability to provide comprehensive solutions to complex needs and/or problem
• Ability to prioritize and meets established deadlines
• Proficient Microsoft Excel and Word skills
• Excellent verbal and written communication skills
• Ability to adapt to a changing environment

Desired Skills:

• Advanced Microsoft Excel and Word skills
• Familiarity with Employee Benefit Trust and/or pension products

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