Job Description
DESCRIPTION As an Instock Program Manager within Amazon's Worldwide Grocery Stores (WWGS), you'll take on a critical role at the forefront of developing business plans and overseeing supply chain and inventory management. Leading cross-functional initiatives will be second nature as you drive improvements to enhance customer experience and overall cost structures. Your leadership will extend across both Online and In-Store channels.
To be successful in this role, you should be comfortable using data to influence others and building scalable systems and processes to allow our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations.
Success starts by being a self-starter, highly organized, and possessing strong data extraction and analytical capabilities. In this role, we look for you to be thoughtful in the your pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
Strong candidates will have knowledge in fundamental business principles and previous retail, grocery, or supply chain experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.
Key job responsibilities
- Execute inventory strategies to optimize customer experience, sales, margin, and inventory turns across categories.
- Drive strategic initiatives to improve customer experience, reduce waste, and enhance operational efficiency.
- Perform business analysis and answer complex business questions by querying and analyzing large data sets using SQL and business intelligence tools.
- Lead cross-functional initiatives that require coordination across multiple teams and stakeholders.
- Manage demand planning and forecasting for assigned categories across the fulfillment network.
- Determine order quantities using forecasts, historical trends, inventory targets, and vendor lead times.
- Develop and implement process improvements that optimize inventory workflows and reduce manual effort.
- Build strong relationships with vendors and suppliers to drive operational improvements and resolve supply chain issues.
- Identify and mitigate risks to inventory availability, escalating appropriately when needed.
- Create executive-level reports and presentations that communicate performance, insights, and recommendations.
A day in the life
As an Instock Program Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.
About the team
Our inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results
BASIC QUALIFICATIONS
- 2+ years of supply chain, inventory management or project management experience
- 2+ years of with Excel experience
- Bachelor's degree, or 2+ years of professional or military experience
PREFERRED QUALIFICATIONS
- Experience in goods receiving, inventory cycle counts and related auditing and stock control functions
- Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
USA, IL, Chicago - 53,700.00 - 94,000.00 USD annually
USA, TX, Austin - 53,700.00 - 94,000.00 USD annually
USA, VA, Arlington - 53,700.00 - 94,000.00 USD annually
USA, WA, Seattle - 80,200.00 - 94,000.00 USD annually
Job Tags
Worldwide, Flexible hours