Based out of Knoxville, the Volunteer Services Specialist role supports volunteer recruitment and engagement activities within the region:
Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and digital media to obtain volunteer applicants tracked to referral and approval. Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed.
Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Assist in screening and referring volunteers to appropriate department opportunities. Partner with assigned staff to strengthen existing relationships and identify and evaluate prospective volunteer recruitment sources and partnerships. May assist in scheduling and coordinating volunteer orientations, placements, meetings, and events.
Evaluate and modify recruitment and engagement strategies based on lessons learned. Support the development and ongoing refinement of volunteer strategies.
Provide coaching and guidance to volunteer teams (paid and volunteers) and foster a culture of volunteerism that supports engagement strategies across departments. Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues.
Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the assessment needs through department collaboration and mutual accountability for results. Support volunteer programs and services to meet established goals and objectives.
Assist with executing the Event Based Volunteer plan, engaging new local volunteers inspired during disasters.
Travel: May involve travel.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Resumes will not be accepted by fax, email or mail. All candidates must apply through:
https://americanredcross.wd1.myworkdayjobs.com/en-US/American_Red_Cross_Careers/job/Knoxville-TN/Volunteer-Engagement-Representative-III_RC89383?q=knoxville
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