Help Desk Support II / Salesforce Administrator - Remote Job at Nexiva Inc, Colorado

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  • Nexiva Inc
  • Colorado

Job Description

Hi ,

This is Aditya , Staffing Expert from Nexiva Inc . I'm reaching out regarding a Role that aligns well with your experience. Let me know if you're open to discuss .Please check below role and share me your updated Resume with contact details or You can share me a References if any one your known looking an Opportunity!

Help Desk Support II / Salesforce Administrator

Location: 100% Remote (Colorado Residents Preferred)

Duration: July 13, 2026 June 30, 2027

Employment Type: C2C



Visa: All Visa Types Accepted

Colorado Residents Preferred

Although this position is fully remote, candidates currently residing in Colorado are strongly preferred. Candidates from other states may be considered if they possess exceptional Salesforce support experience and meet all required qualifications.

Required Qualifications

  • Minimum 3 years of IT Help Desk / Technical Support / Service Desk experience

  • Minimum 3 years of Salesforce CRM support experience

  • Current Salesforce Administrator Certification or actively pursuing certification is preferred

  • Experience with Jira or similar ticketing systems

  • Strong incident management and troubleshooting experience

  • Excellent written and verbal communication skills

  • Experience with Microsoft Office and Google Workspace

Preferred Experience

  • state government or public sector experience

  • Experience supporting Salesforce Service Cloud or Salesforce Help Desk

  • Experience with bug validation, testing, and documentation

  • Knowledge of the Child Care Automated Tracking System (CHATS) is a plus

Best Regards,

Aditya Shrivastava

Lead Technical Recruiter

Nexiva Inc,

aditya@nexivainc.com

Job Tags

Work at office, Remote work

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